Head Office | Site Master

Created 19 August 2025 • Updated 19 August 2025

Exclusive Tax Rules

Exclusive tax defines a percentage value that is applied on top of the product’s selling price. In most organisations, this is commonly used for service charges. However, in some regions, exclusive tax rates are applied as a form of sales tax to comply with local fiscal regulations.

Navigate to Finance → Configuration → Exclusive Tax Rules

Adding Exclusive Tax Rules

Follow these steps to an exclusive tax rule

  1. Click Add

  2. Enter the Exclusive Tax Rule Name and Description (optional)

  3. Select Applies To

    • Sold Goods Only

    • Purchased & Sold Goods

  4. Select an additional Inclusive Tax Rule to Apply (optional)

  5. Optionally if this rule is for service charge select Is Service Charge

    Additionally a tax rule can be configured to be Open Service by selecting this option

    Open Service charge enables a POS operator to enter the value of service charge manually (and not calculated based on the products added)

    Only one rule can be configured for open service charge

  6. Optionally if either and integration to a property management system is in use or hotel division receipt breakdown the Hotel Division should be assigned

    For more information on creating hotel divisions click here
  7. Update any POS Button Text as required

  8. Click Next

  9. Enter the Rate percentage and set if the rate should Apply by Default

    If apply by default is selected tax will always be added to an account for products that have this rule associated in Product Modelling
  10. Click Finish

Whilst the initial tax rate is configured against the tax rule there are additional areas where the rule can be overridden with a different rate percentage

Base Data → Product Configuration → Order Destinations

Finance → Configuration → Estate Structure → Site Settings → Tax Rate Overrides

Editing Exclusive Tax Rules

Selecting an existing rule will enable settings to be changed, extreme care should be taken when making edits to ensure the correct tax rates are being applied to meet with local taxation or service charge requirements

Additional Information (for service charge)

Theme Settings

The following additional settings can be applied in Theme Modelling for service charge to apply in addition to the 'Apply by Default' setting on the rule.

Navigate to Theme Modelling → Site Setup → Miscellaneous
  • Service Cover Count Threshold

    • When enabled this setting will automatically apply service charge on accounts where the cover count is equal or greater than the value entered

Theme Modelling → Estate Setup → Config Sets
  • Auto Service Charge (Table Mode Per Seat)

    • When enabled service charge will be automatically added for tables set with seats

  • Auto Service Charge (Table Mode Not Per Seat)

    • When enabled service charge will be automatically added for tables without seats

  • Auto Service Charge (Bar Mode)

    • When enabled service charge will be automatically added for accounts (not on a table)

Navigate to Theme Modelling → Themes / Shared Panels

Follow these settings to add service charge buttons:

  1. Open the required Shared or Local Panel

  2. From the Button Picker navigate to Other Lists | Apply Tax and drag the required buttons on to the theme panel design

    Adjust the properties of the buttons as required, Size | Colour | Position | Security

    For more detailed information on managing button properties click here
  3. Click Save

Base Data Settings

The following settings can be applied in Base Data for service charge overrides

Base Data→ Estate Structure → POS Settings → Finance → Service Charge Overrides
  • The rate of service charge can be overridden on a per POS basis

Staff & Security Settings

The following settings can be applied in Staff & Security for service charge

Staff & Security → Roles → Front of House
  • Allow Service Charge Removal

    • When enabled any POS operator with this permission is able to remove service charge from an account